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Testimonials

Thank you for taking great care of us and our home insurance needs for the past few years. A couple of potential claims have not been necessary in the end but you were so down to earth and friendly, evening remembering me by name on our last telephone communication, and given me a full and easy to understand explanation of the situation.
It was also a joy to be able to call you directly and not have to hold on while endless recorded messages and music are played.
Not only do you give a great service but I also get a great policy at a great price. How do I know it’s a great policy? I know because you and I walked through each of the points to ensure that I had the right coverage.  We are paying less and the premium is not rising significantly each year as with other policies we have had. Value for money is so important when live in a listed property as the costs are always greater especially when you have to pay for a high net worth policy on top of upkeep. Premium hikes usually mean you shop around to get the best value for money but with Business Insurance Line it would seem you have given me the best value for the past three years – long may our relationship continue!

Mrs H - Sep 18 - Property owner

I would like to leave a review regarding the service provided by yourselves, I dealt with a lady called Claire, I would like to say what a pleasure it was to deal with Claire and she met every requirement for our business insurance and made the process so simple, knew her product well and understood our business which is not the usual standard business, Claire is a real credit to your business and we would happily recommend any family or friends businesses

Mr M - Oct 18 - owner of funeral director

I was impressed with your speed and perseverance, so with your permission, I will ask you to quote for the other freehold I manage when that policy comes up for renewal.
Thank you once again.

Mr F - Jul 18

Claire I really appreciated your work on my behalf and commend you for your professionalism, your attitude, your responsiveness and your proactive communication. If everyone out there in insurance-broker-world was like you we’d all have a much better experience. You are a real asset to your company.

Mr S - Mar 18

Thanks Claire for your assistance and professional guidance with the purchase of our commercial insurance. Much appreciated, excellent service.

Mr G - Jan 18

Just a quick line to say thank you for arranging my business insurance so efficiently yesterday.
The person on the phone was very organised and efficient and even when I made the task even harder the advice I received was professional and the matter I raised was resolved very quickly.
Please pass on my comments to the office manager and my thanks to Claire Hird.

Mr R - Jan 18

We phoned for a quote and found all staff we dealt with to be very helpful and understanding on every occasion, especially Claire.
Nothing was ever too much trouble. Business was transacted efficiently and promptly. Many thanks for a very smooth transition.

Ms B - Jan 18

Thank you for helping me to identify the correct level of cover for my pub business. Your thoroughness, patience, and professionalism made it a pleasure to deal with you and your company.

Mr R - Oct 17

Just wanted to thank you Claire for the great service we have received from you and the savings you have managed to make on our business insurance this year. It is lovely to deal with someone so professional and friendly. 5 stars from us.

Ms S - Sep 17

Business Insurance Line provided our company’s insurance at a very good price. The process was carried out by Yasmin who was very courteous, friendly and efficient.

Ms C - Aug 17

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